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Service Innovation Handbook

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14 methods and 3 recipes suggesting how to combine them, associated with a guide book available for sale by the toolkit publisher.
Accompanying each method: Purpose, Outcomes, How to do it, and Tips as well as a worked example, to help readers understand how the method and associated template can be used at the early stage of designing an innovative service.

Basic BASIC:
Allows reuse

Lucy Kimbell

Discipline or practice

Service Design

About this resource


United Kingdom

Date Published





PDF publication

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