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Service Design Toolkit

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A series of 16 individual templates for different service design methods and techniques, plus posters with a guiding methodology for use in your own workshops. The posters do not include much step-by-step guidance so these are best used by people who have used these methods and techniques previously. The publisher's website also includes some case studies. Available in English and Dutch.

Champion CHAMPION:
Can be remixed


Flanders DC


Discipline or practice

Service Design

About this resource



Date Published



CC BY-NC Attribution-NonCommercial


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