Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Filter by:

Toolkit type

Discipline or practice

Toolkit features

Toolkit formats

License

Publisher

Country/territory

Good for

Task type

User type

Guidance level

Adaptability

Toolkit

Toolbox for designing digital public services

The toolbox for designing digital services is intended to help public service owners, managers and other interested parties understand the design process and includes tools to make the process smooth. The process is described both in Estonian and English but tools are only in Estonian, which can be machine translated. The resource includes guidance on preparation and building a service team, understanding and choosing a focus, problem identification and solving, testing solutions, development of…
Toolkit

Transformative Innovation Policy Resource Lab

The Transformative Innovation Policy (TIP) Resource Lab contains over 250 resources (such as tools, interactive canvases and narrative guides) structured across five components: 1. Systems, anticipation and transformative theory of change 2. Experimentation in policies and programmes 3. Evaluation using transformative outcomes 4. Capabilities - personal, organisation, and facilitating contestation 5. Knowledge communities and infrastructures The resource includes lessons for the design and…
Toolkit

Share, Learn, Innovate! Toolkit

The Office of the High Commissioner for Human Rights (OHCHR) created the "Share, Learn, Innovate!" toolkit to present methods, tools and technologies to enhance knowledge sharing. The toolkit acknowledges multiple experiences and perspectives and aims to be a catalyst for action. It collects the explicit knowledge of the organization, making it accessible, while simultaneously connecting tacit knowledge that is not codified but grounded in the experiences of practitioners. The Share, learn,…
Toolkit

Collective Intelligence Design Playbook

Champion CHAMPION:
Can be remixed
The Collective Intelligence Design Playbook, created by Nesta, offers a wide range of tools, tactics and methods to engage collective intelligence to solve societal challenges. Through practical instructions and case studies, the Playbook presents ways to orchestrate diverse groups of people, data and technology. It is designed to be applied by teams or groups and features an introduction to help users understand the scope and potential of collective intelligence, practical guidance to sustain…
The UserCentriCities (UCC) Service Design toolkit is a curation of handbooks and tools to support the adoption of a user-centric approach in the design of digital public services. Compiled in collaboration with OECD OPSI Toolkit Navigator, it collects the most relevant tools and methods for cities, regions, and municipalities to use. It contains methods and handbooks developed and utilised by the UserCentriCities partner cities and regions network in their own user centric service development,…
Toolkit

Futuremaker’s toolbox

Champion CHAMPION:
Can be remixed
This toolbox is a guide for shaping the future and developing organisational operations. It guides users through how to build an organisation’s future capability to ready it to deal with new phenomena. It guides users through all the steps of building a vision and for viewing, interpreting or shaping futures. It contains three phases: Trends and Signals, Interpretation and choices, and Shaping futures. Each tool includes step-by-step guidance and downloadable resources.
Toolkit

Paraffin Tools

The Paraffin toolbox consists of a wide selection of tools and approaches that focus on capacity building and active facilitation methods alongside work on creative projects. It contains a selection of 16 presentation templates that can be used when a workshop planner or facilitator needs inspiration, guidance or concrete methods within building workshops. The resource also includes articles and best practice guidance on running workshops, including virtual workshops. Many of the downloadable…
Toolkit

The Circular Design Guide

The current big shift in management - both public and private - is from linear models to circular models. This resource was designed to help innovators create more elegant, effective and creative solutions for circular economy. This resource allows users to explore new ways to create sustainable, resilient, long-lasting value in the circular economy. While it is oriented towards private sector manufacturing and products, it can also be helpful for public sector organisations to think about…
Toolkit

Board of Innovation – Innovation tools

This is a collection of tools developed through transforming leading innovation management theory into hands-on, easy-to-use, actionable innovation tools. The tools are organized in the categories: Culture, Business model, Validation, Pitching, Technology, Strategy, Problem discovery and Ideation. Each tool contains a description and a step-by-step guide telling how to approach it. The resource also includes guides, videos, posters, quizzes, etc., which provide knowledge within the field of…
A library with over 150 different canvases and tools, all in relation to the Business Model Canvas and other visual design canvases. The canvases within the library focus on generating insights, strategic business development, value creation, value chains and user insight. The library contains quick tutorials and canvases in many languages and organises canvases by how they are licensed for reuse and remixing. The tools themselves are accessed by the canvas publisher's websites, which are linked…