The municipality of Zeist (approx. 64,000 inhabitants) faced the challenge of having to cut its spending by 6.2 million euros. A decision was made to take the innovative approach of engaging with citizens in a social discussion on possible spending cuts. Through this process of co-creation with its residents, the Zeist local authority not only managed to balance the budget, but it has also helped the local authority forge closer ties with the community and garner broader support for cutbacks.
Since 1 January 2013, the regional social services unit for the Drechtsteden area in the Netherlands’ South Holland province has been procuring domestic support based on performance agreements with care providers. By putting performance first, instead of the number of hours of support provided, care providers are incentivized to work more efficiently. The new method comes with benefits for users, for the Drechtsteden region, and for care providers.
The Heating Assistance Rebate Program (HARP) helps over 42,000 low income Nova Scotians with the high cost of heating their homes in the winter. In 2016 Service Nova Scotia used an innovative approach to modernize HARP from a paper-based application to an online system to improve user experience and government processes. The modernization of this program was uniquely user-driven with significant user-testing leading the transition process and continuous user-testing for ongoing improvement.
In one sentence, the floating Parliament Accounts Committee between Small Pacific Islands State creates a multi-national team of experts who simplifies budget processes while transparently saving resources. A cost-effective measure to share expertise, boost accountability and communicate openly about Governments’ budget processes while providing MPs with the best guidance possible.
The Government of Tanzania has implemented a budgeting solution, developed with Isidore, for the collection, analysis and reporting of public revenue and expenses. The budget process is complicated from having diverse streams of revenue and expenses including donor funding, project outcomes, staff and capital works, which must be input by all Ministries and their personnel who are geographically dispersed. The final consolidated results are required in time for Parliament to ratify.
17 million of people joined the eHealth in less than 6 months, which is every third Ukrainian. Such growth determined by the Public Power Corporation model of organizational process of the eHealth implementation in Ukraine. It was developed by the state-owned enterprise eZdorovya in cooperation with the government, business, IT and civil society. It enables to create a national highly secure eHealth system fast, effectively and transparently. Today, the eHealth in Ukraine is one of the key anti-corruption initiatives.
The Government of Korea is beginning to implement a new innovation investment model, 'R&D PIE', which leverages big data analytics and machine learning in order to assess disruptive changes in the technology landscape, and to identify overlaps and potential opportunities across the Korean ministries. Through this, the government has a way of identifying missing links in the innovation initiatives, fostering collaboration among agencies, universities, and companies, and solving social problems.
By applying state-of-the-art data science approaches to both Queensland Fire & Emergency Services (QFES) data (internal, public, or otherwise), the project forecasted the likelihood of major hazards (e.g. cyclones, fire) which drive the service demands for QFES. Using these likelihoods, the project generated 1,000 statewide 10-year service demand scenarios. Each service demand scenario was assessed regarding proposed capital and operational investment plans. With this innovation, data rather than tradition now drives investment decisions.
The automatic filling and assessment of individual’s income tax return enables the tax return to be delivered in a simple, convenient and timely manner, as it exempts the taxpayer from any interaction except the confirmation of the pre-filled values.
The tax return is fully filled out by Tax Administration with the data gathered (income and expenses) from third parties information (employers, businesses, banks, etc.) and from the individual elements declared by the taxpayer in the previous year.
On June 17 we completed the phased exit from Aspire, government’s largest outsourced IT contract (£10bn). Despite skepticism, we split Aspire, took control of our IT and created a ground-breaking commercial IT operating the model. Recognized as the government’s most successful major program, Columbus delivered on time with huge savings for taxpayers – creating a blueprint for any organization to follow.