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An additional 395 case studies are available in the case study archive.

An innovative maritime communication system enabling:
1. Invisible and unidentifiable VHF communication becomes visible in real time with one click.
2. A ship's past routes and/or frequently navigated routes, which were previously unrecorded, will be made known through big data-based analysis that fully reflects the ship's characteristics and general routing patterns.
3. Invisible voices will be made visible through an automatic transcription system based on voice recognition.

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Finland is the first country in the world to allow its citizens to manage digital mandates and act on behalf of another person or organization in digital and physical services.

Mandates are provided with Suomi.fi-e-Authorizations, which is free to use for public, private and third sector service providers and end-users in Finland.

The service is built and shared as an open-source and can be utilized by other countries and organisations to provide similar e-Authorization-solutions.

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The project improves quality of life for people with a chronical illness by developing and integrating digital solutions in the education of patients. It supplements the physical training but replaces the traditional education in a health centre and offers patients a far more flexible solution. Patients can participate in webinars from home and chat with healthcare professionals and other patients. The use of digital solutions results in both resource optimization and patient empowerment.

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Minha Vitória: a collaborative platform to share suggestions for Urban Planning with the aim of reviewing and regulating the urban aspects of Vitória, Brazil for the next ten years.

Urban Master Planning is a municipal law that establishes rules for the growth and functioning of the city. For the first time in the state of Espirito Santo, the dwellers were also able to make suggestions over the internet through a democratic and participatory process.

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"Defensores" is a platform designed to provide public defenders with a tool to register allegations of torture. This project was carried out in partnership with two key actors in the subject: The Ministry of Public Defense (MDP) and the National Mechanism for Prevention against Torture (MNP). Its implementation facilitates the effective and permanent monitoring of torture by public defenders and generates qualified information for different institutions and society in general. It's the first platform that systematises and allows to visualize cases of torture in Paraguay according to the application of the Istanbul Protocol and organisers hope that it later could be could be an example to be replicated by other countries.

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New Zealand has developed the Emergency Caller Location Information (ECLI) Service. The Service enables Public Safety Organisations (PSOs) to receive automatically generated geographical information about the location of a caller when an emergency call is connected to a mobile cellular network, from any mobile device. ECLI saves lives by decreasing the time taken to verify location and reduce the average dispatch time to incidents, with controls in place to protect callers’ personal information.

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The "miDGT" mobile app allows citizens to carry a digital version of their driving license and vehicle's registration and technical certificates, as well as receive alerts and news of interest, make payments of fines or taxes and access digital services.
It is the first time a digital mobile driving license or registration certificate is issued in Spain, and it helps create an ecosystem for personalized mobile services for citizens to interact with, thus simplifying bureaucratic procedures.

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SPILNO is a participatory digital democracy platform for citizens, organizations and local governments. It was created to improve communication of active citizens, acceleration of ideas, initiatives, implementation of socially important projects. A platform of interaction between government and community through the tools of e-democracy.

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Digital Lithuania Academy is an online learning platform that aims to guide the country’s public sector through the digital transformation. It seeks to immerse public servants in digital practices relevant to their work, and upgrade their professional profiles through a highly personalized learning pathway. By becoming increasingly tech-savvy, public servants have the chance to vastly increase their efficiency, find innovative ways of working, and deliver better public services to citizens.

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Governments are facing increasingly complex problems and do not have a repeatable approach for creating solutions that meet citizens needs. Lightning Lab GovTech is a three month government accelerator programme that takes government teams through a six stage innovation process of problem discovery, solution co-design, market validation and technology integration. Through LLGovTech, government departments can create more innovative, efficient and effective solutions to better serve citizens.

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