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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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UKGov Coronavirus Information Service on @WhatsApp

Innovative response

An automated ‘chatbot’ will allow people to get answers to the most common #coronavirus questions from a trusted source.

Specific issues addressed and anticipated impact

This automated ‘chatbot’ will allow people to get answers to the most common #coronavirus questions from a trusted source.

Organisations/institutions involved

Department of Health and Social Care

Level(s) of government:
  • National/Federal government

Issues being addressed:

  • Information and practice sharing (with public and/or internal)

Date Submitted:

1 April 2020