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An additional 395 case studies are available in the case study archive.

The imIN-hub aims to envision health services for the citizen of tomorrow. It focuses on developing and adapting towards innovation products, services and training in the areas of eHealth, ICT, Mobile, AI, and Robotics. The project aims to take targeted actions to achieve a digital health model closer to citizens at every stage of their life. The imIN-hub seeks to be the backbone of health innovation in Portugal while working on internal innovation of the national public health company (SPMS) alongside the community.

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The Government of Korea has begun to implement a new Public Procurement of Innovation (PPI) policy, aiming to facilite the diffusion of innovation on the wider market. The Ministry of Science and ICT's new approach takes the existing innovation practice a step further by working in conjunction with associated public R&D projects to identify technological novelty and highlight potential social, economic impacts. This builds confidence for innovative companies and further facilitates public research.

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Japan has been confronting many social issues such as child poverty, isolation, or deterioration of local communities. Non-profit organizations and the private sector are working to address social issues, but most of them are facing chronic shortage of money and staff. A new initiative was started in 2019, utilising dormant bank deposits for providing support to address social issues to which the national and local governments cannot respond one by one.

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Public sector innovation can drive better outcomes for citizens. However, successful innovative initiatives are the result of individual efforts, rather than an empowering environment. How can citizens be provided with access to data to hold their government to account? The Innovation Barometer will do this, giving officials and the public data, spotlighting shortcoming, and providing actionable steps to track changes overtime, improving government's ability to deliver public value.

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‘Mobile Certified Mail Project’ for Public Sector provides an enhanced convenience to the public by enabling real-time visibility after an identity authentication of the recipient. By working with 60 administrations and public agencies involved in national taxes and social insurances, and platform companies that have 96% of South Korea’s population as members, this project contributes to promoting the public right to know and to strengthening social welfare benefits.

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A growing number of challenges face the province from an aging population and growing debt to successive one-term government and a disengaged public service. Given these challenges, there is a growing consensus in the public service that change is needed despite organizational structures and behaviours that favour the status quo. As a result, GNB’s “Innovation and Design services” has evolved to help public servants become better problem solvers and move towards a more human-centred government.

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