Case Study Library

The innovation strategically aligns the Chamber of Commerce of Cosenza's (Camera di Commercio di Cosenza) personnel approach with its evolving goals and societal needs. It introduces a fully innovative, multidimensional recruitment process, impacting professional profiles, job announcements, selection processes, and communication strategies. This benefits the Chamber by enhancing recruitment efficiency and attracting qualified candidates, seemingly distant from institution but capable of…

The City of Ilion has developed a mini forest park within its urban complex. The goal of this pocket park, measuring 600 square meters, was to become, within a short period of time, a dynamic ecosystem that provides critical benefits to people and to urban wildlife. Its primary goal was to be an open nature-based school for the children of the Municipal Kindergarten – which is located next to the mini forest, as well as their caregivers and the neighbourhood inhabitants.

To improve the Government's response to problems and delivery of products, the Office of the Prime Minister of Croatia introduced Agile methodology and Agile teams, which mimicked startups in using iterations and learning to inform their next move. All governments have policy challenges that seem too complex to be solved. These challenges span across several departments, have some areas where jurisdiction of departments is unclear, and any intervention would have serious impact on all citizens.

The Government of Ekiti State is working with the Massachusetts Institute of Technology Governance Lab (MIT/GOVLAB) and has developed a community-based reporting system called “E-Surv”. E-Surv enables the participation of community members in public health surveillance by reporting public health events/emergencies, to activate a time-efficient government-led responses. This E-Surv which has been piloted in the State will create an early warning system for disease surveillance and laboratory…

ANII, in collaboration with the private sector and the support of Uruguay's Ministry of Health, is piloting a novel Open Innovation Initiative (MH2030). Ageing populations and rising numbers of people with multiple chronic diseases are placing an increasing burden on health systems. There is a need for improving healthcare by fostering an innovative environment. Through this new co-creative approach, local entrepreneurs work collaboratively with partnering healthcare institutions to tailor and…

In Estonia, there are a number of people who do not know how to speak the official language well enough. This prevents people from finding a better job, participating in Estonian cultural life, communicating with Estonians, and finding personal fulfilment. The goal of the project was to understand the needs of an adult language learner to then know how to organize language education for them so that it helps them better acquire the Estonian language. As a result, a common agreement that improves…

Survey figures spoke an alarming truth about a lack of awareness in the public of the risks of the flu and Covid-19, especially when they were circulating at the same time, alongside the essential protection that the vaccines provide. This meant that there was a need for a tool that provided instant access to a trusted voice (the NHS) to cut through misinformation and confusion caused online and to encourage vaccination. The 'NHS Winter Vaccines Virtual Helper' was developed to become that tool.

As part of a comprehensive strategy for the Digital Transformation of Health services in Greece, IDIKA which is a supervised body of the Ministry of Digital Governance, developed the myHealth mobile application. Via myHealth mobile app, citizens have access to their health data. MyHealth app introduces a set of modern health services to Greek citizens, reduces bureaucracy, ensures transparency, and lays the foundations for the development of new health and social security digital services.

Louth County Council has piloted a new training resource, the Healthy Ireland Design Innovation (HIDI), which assists cross-departmental staff to apply the principles and goals of ‘universal design’ to their local economic and community planning activities. Taking a ‘universal design’ approach provides an ‘awareness framework’ to align innovation across the varying strands of local service and activity planning. As a result, staff can better plan for the integrated health, wellbeing,…

The UK government launched a new “youth hub” offer of employment services to young people affected by the disruption of the covid-19 pandemic. Through four days of workshops with key stakeholders, which included engaging young people, Impetus ran a theory of change process to enable one of the flagship hubs to co-design their new service to best serve young people. This is the first time that Impetus has applied its theory of change tools, and its impact focus to a government policy…