Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

View as: Map

Filter by:

Countries

Level of government

Sector

Year of launch

Stage of innovation

Recognition

Innovation Tags

Innovations:
0
This website, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
The Guide for Heads of Single-Parent Families aims to train and empower this group in the exercise of the right of access to public information, by bringing them a tool that facilitates the solution of some of their daily problems. The right of access to public information (hereinafter DAIP) is essential in its instrumental role for the full and comprehensive exercise of other fundamental rights like health, work, housing, education, sexual and reproductive rights, and the right to have and form…
With the aim of improving the experience and the quality of responses to requests, the Government of Buenos Aires unified its existing channels, working under the omnichannel criteria, and in February 2019, a responsive and helpful chatbot arrived on WhatsApp: Boti. The chatbot has achieved a record of 11 million conversations in January 2022 and a monthly average of 5 million. It has become a preferred channel for citizens in Buenos Aires when it comes to managing procedures, requests and…
The innovation was developed to solve the difficulties encountered by citizens in accessing the criminal justice service and thus contribute to regenerating the confidence in the system. The cultural and technological transformation of this service increases the quality of the citizen's experience and the judicial agent involved. Buenos Aires' Public Prosecutor's Office applied emerging technologies and innovative management techniques and achieved a more agile, productive, and efficient…
The Buenos Aires City Government launched Climate Action, an open data platform that brings together energy efficiency, sustainability and waste management policies to combat climate change in the city. The platform is based on transparency, co-creation, collaboration, citizen participation, accountability and innovation. BA Climate Action was co-created with civil society organizations, environmental experts and citizens.
When applying for state aid or other services without the means or knowledge to do it online due to the digital gap, it usually takes a day or waiting in queues and filling out paperwork. Communities have thought and offered a grassroot solution: store owners helping their peers to get online procedures done in their business, in exchange for a small fee. It is a simple innovation, yet effective when it comes to decentralize public services, foster digital inclusion, and strengthen local markets
The "Living Together Promoters" program began in early 2020 as an initiative of the Cordoba City Hall. It is considered innovative because it seeks to promote change management within the Administrative Misdemeanor Court by using diverse methods from behavioral and data sciences. Specifically, to provide evidence about the institutional status quo, and to assess the potential impacts of modifying social behaviors and norms inside of the institution.
Buenos Aires 3D City is an open digital platform that allows three-dimensional visualization of each neighborhood and, specifically, the areas where it is possible to build infrastructure (i.e., housing, commercial and retail buildings, etc.) according to the current city's regulations. The platform is open to district decision-makers and professionals working in the construction industry; it functions as an interdisciplinary work tool to simplify procedures, provide predictability and…
The innovation was born amid the pandemic and was inspired by the thousands of women that were locked up and forced to live with their aggressors. Just as an example, in 2020, the 144 hotline received >108 thousand communications related to domestic violence. We developed a comprehensive system of care for victims of gender violence in order to improve the state's response to the problem. The innovation consisted not only the gathering and systematizing of information, but also considered…
In order to implement innovative solutions in the city of Córdoba under an open innovation approach, the local government launched the Córdoba Smart City Fund, the first Govtech fund in Latin America, to invest and partner with impact startups that contribute to the development of a smarter, more inclusive and sustainable city.
Innovacion Publica (IP) 360 seeks to respond to the low levels of trust in government and to the unequal distribution of innovation in Latin America's public sector. The project has a holistic approach to reach local governments that are not part of the mainstream opengov networks. It delivers actions in 19 local governments to strengthen citizen participation, transparency and digitalization. The lessons learned are then scaled up through a regional learning community of public innovators.