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An additional 395 case studies are available in the case study archive.

Budget Monitor is a ICT tool of SAOG that promotes transparency,accountability,efficiency of public administration through increased citizen scrutiny. BM establishes two way communication with taxpayers:
1.provides sophisticated budgetary information by easy-to-interpret visualizations and dynamic graphs for free and
2.enables citizens to get involved in audit process by informing SAOG about deficiencies in public spending,providing recommendations and contribute to improved public service deliver.y

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This project presents the new approach in service delivery, through which we enabled deaf and hard of hearing persons to have an access to the most essential services, such as emergency call and civil registry services. Tireless engagement of deaf community in service design resulted in elaboration of user centered and People with Disabilities-tailored services, enabling beneficiaries to contact emergency services using a text-based or a video calling system and squire necessary civil documents online via video call.

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  • This platform, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
  • Note by Turkey: The information in this document with reference to “Cyprus” relates to the southern part of the Island. There is no single authority representing both Turkish and Greek Cypriot people on the Island. Turkey recognises the Turkish Republic of Northern Cyprus (TRNC). Until a lasting and equitable solution is found within the context of the United Nations, Turkey shall preserve its position concerning the “Cyprus issue”.
  • Note by all the European Union Member States of the OECD and the European Union: The Republic of Cyprus is recognised by all members of the United Nations with the exception of Turkey. The information in this document relates to the area under the effective control of the Government of the Republic of Cyprus.
  • Regarding Kosovo, this designation is without prejudice to positions on status, and is in line with United Nations Security Council Resolution 1244/99 and the Advisory Opinion of the International Court of Justice on Kosovo’s declaration of independence.