Rebecca Santos, Author at Observatory of Public Sector Innovation Observatory of Public Sector Innovation

28 November 2019

How to make a public sector organisation a ‘Learning Organisation’?

Wales is in the midst of a major education reform process. As we know, good education policy is not about perfection on the page, it’s about what happens in the classroom. This is why Wales…

Rebecca Santos

9 October 2019

OPSI talks all things Innovation Facets at the European Court of Auditors

Event, Innovation Facets, Updates on the OPSI

On 26 September 2019, the Association of Chartered Certified Accountants organised a conference titled Creating value and driving sustainability, accountability and the digital agenda through Public Sector Innovation at the European Court of Auditors in…

Rebecca Santos

5 September 2019

Government and Artificial Intelligence: From hype to strategy

This article originally appeared on Apolitical.co That hypnotically red eye. That eerily meticulous, methodical, and measured voice. For decades, HAL 9000, the sentient computer and antagonist extraordinaire in Stanley Kubrik’s 2001: A Space Odyssey, or the…

Artificial Intelligence Public Sector

Rebecca Santos

15 July 2019

‘Walking the walk’: Welsh Education Directorate becomes a ‘Learning Organisation’

Systems Thinking

For better or worse, the minutiae of government operations can easily fly under the radar of the average person. Not so, in the domain of education. The success or failure of an education system hits…

innovation facets innovation system Leadership Organisational Design

Rebecca Santos

3 July 2019

World Government Summit at Expo 2020 Dubai dates announced

Event, Global Trends

Official dates for the next edition of the World Government Summit at Expo 2020 Dubai have been announced. It will take place in November 22-25, 2020. The event is a four-day summit that will gather…

Public Sector Public Service

Rebecca Santos

18 June 2019

Ireland ushers in new era with its Declaration on Public Service Innovation

Innovation Declaration, Updates on the OPSI

Putting public sector innovation at the top of the ‘to-do’ list is not an easy task for government. Even if there’s notional support, trying something new often means that you face inertia, confusion and even…