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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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We are living in an age where access to government and politicians is ever increasing, educational levels are rising, and yet we trust government institutions less and less. On 11 October 2017, OPSI ran a workshop exploring “Trust in Government in a Digital Age” as part of the OECD Global Parliamentary Network meeting. The workshop had three goals: first, to introduce parliamentarians to new methods of working on complex problems; second, to put these methods...
In September, OPSI launched the report “System Approaches to Public Challenges: Working with Change” on dealing with complexity in public policy. To take this work forward, we launched a series of workshops with leading countries to discuss how systems approaches could change the everyday functioning of government. We held the first one on September 6, 2017 in Brdo pri Kranju in cooperation with the Prime Minister’s Office of the Government of Slovenia. This work was...
This blog was co-authored by Justin W. Cook  On the 28th of February, policy makers, systems thinkers, designers, academics and others convened in Paris for an all day workshop discussing new ways to address public challenges marked by complexity and ambiguity inherent to many policy fields today. This deep look at uncertainty sits in the context of OECD’s efforts to adapt its advisory capacity and develop new approaches to respond to these changing circumstances. In...
The draft report “Working with Change: Systems Approaches to Public Sector Challenges” is now available online. In addition to the framework that was introduced previously on Hackpad, the team working on systems thinking at the Observatory has added four in-depth case studies from Canada, Finland, Iceland and the Netherlands to the analysis. The empirical cases show that systems change in the public sector is possible; moreover, that it can work in diverse settings: child protection...
OPSI releases a new call for case studies from city governments to identify success stories in local public sector innovation. Access the city space of OPSI and fill in the questionnaire online to share your story by November 15, 2016 (details in blog). We invite you to contribute to our innovation scan and submit innovative city practices on the OPSI submission form.  Case studies on what and what for? Cities have become the engine of...
Innovation in the public sector has a positive connotation and is regarded as an inherently good thing in many administrative contexts. But even when we acknowledge the act of doing something new is to be praised when it simplifies administrative processes, ensures better accountability for public resources and motivate employees, an important question remains. What is the impact of innovation on public sector change? Should we limit ourselves to measuring improvements in the machinery and...